FREQUENTLY ASKED QUESTIONS
Each AFTER Love and Light Sympathy Box includes a custom AFTER Sympathy card with a handwritten message that comes from you. During checkout, you will find a dedicated area to write your own heartfelt words. We’ll take care of the rest, carefully writing out your special message.
Each candle box comes with a greeting card that reads ‘With Sympathy’ on one side – your personal message is written on the inside.
If you need help, can’t think of where to begin, or just want to hear some ideas from our Grief Team – please let us know, and we will send options to help guide you along the way. If you are truly at a loss for words, we can even write it for you completely. We are here for you, like you are there for them.
Each AFTER Sympathy Box includes an aromatherapy soy candle, reusable keepsake box, inspirational messages, tissues, and a handwritten personalized card.
Each piece is hand-crafted and made in the U.S.A.
USPS shipping in the continental USA arrives in 3-6 business days.
Please note – due to COVID restrictions please expect shipping delays.
We ship from Colorado, USA. East Coast packages typically take 3-4 days to arrive. Texas deliveries are 3-4 days. California takes 3-6 days.
Packages leave our store Monday – Friday. Weekend orders are shipped out on Mondays.
Absolutely. AFTER Sympathy Boxes exist to bring warmth to deeply aching hearts at every turn. Our Sympathy Boxes explore individual aspects of bereavement. Each is curated to fit different situations regarding the loss of a loved one. These range from things like the deceased’s birthday and the day they died, to special anniversaries and celebrations they are no longer here to enjoy with us. Each candle has its own unique aromas, geared to address the healing needs of each situation.
AFTER LOVE and LIGHT is the first Sympathy Box we created. We like to think of AFTER Love and Light as the introduction to our Sympathy Products. We recommended sending these upon loss and anytime during the first year. “May this simple candle ease your sorrow, even if only for a moment. This candle is a helping hand for when the flowers die, all the food is eaten, and life moves on without us.”
We understand that some candles can irritate you. AFTER candles are different because we care enough to take every ingredient into consideration. We have sold hundreds of candles and are happy to report zero sensitivities!
Our candles offer: aromatherapy benefits, non-GMM soy wax, 100% pure essential and/or fragrance oils, 100% natural organic coconut oil, 100% pure cotton wick, low soot emission, synthetic free, vegan, burns for approximately 45-75 hours, made in the U.S.
Read our blog post about the reasons we choose to make our candles from soy.
AFTER Love and Light is designed to aid the grieving person as her grief unfolds over the first year after the death of a loved one. Our Memorial Candles are created to allow grievers a small ritual on the most challenging days. The intent is for your grieving loved one (or yourself) to light the appropriate candle(s) in remembrance of your lost loved one on the occasions you miss them most.
This day, as you know, is the Darkest Day. AFTER Deathiversary was created to allow grievers a small ritual on this challenging day. The idea is for your grieving loved one (or yourself) to light this candle to bring light into your aching heart on the day you lost a piece of yourself… and a piece of your heart.
We chose to steer away from “softer” language because we felt that it didn’t honor the weight that such a difficult day carries. In our mission to change the face of grief, we find no place for words that beat around the bush. The loss of a loved one is real, and we feel the name reflects that.
The new “Yearly” Candles aren’t as inexpensive as they were at launch, but we have new options. You can now purchase a Remembrance candle by itself – great for if you need a refill! Love and Light continues to be a full package, which cannot be broken up. We’ve designed the AFTER line to be all-inclusive, and changes in packaging are often reflective of feedback that we’ve taken to heart.
We take great care in ensuring the highest quality for each component in our AFTER Sympathy Box collection. We are an eco-friendly company and prioritize sourcing locally. Each step of production is done with utmost love and care. We believe that such a genuine product deserves attention to detail. Unfortunately, high quality ingredients and craftsmanship do come with a price tag, which affects the final price of the AFTER box. Our products range from a simple greeting card to a luxury candle support box; $5 – $130. We are always working toward making sympathy gifts that are inclusive, compassionate, and affordable.